Learn more about our shipping policy! Local pick-up available.

FAQs

Do the crafted pickles need refrigeration?
  • It depends, most of our pickles do require refrigeration:
  • Persian Pickled Onion  (Lasts over 1 year)
  • Turmeric Ginger Sauerkraut (Lasts over 6 months)
  • Mediterranean Pickled Turnip (Lasts over 6 months)
  • Persian Pickled Cucumber (Lasts over 6 months)
  • SHOOR (Lasts over 6 months)
  • Pickled Lemon Okra (Last over 1 year)
  • Beet Balsamic (Lasts over 6 months)
  • Mexican serrano(Lasts over 6 months)
  • Simply Carrot (Lasts over 6 months)
  • Classic Dill Sauerkraut (Lasts over 4 months)
  • Wild Mushroom (Lasts over 6 months)
  • Smoked Spicy Brussels Sprouts (Lasts over 6 months)
  • Lava Oliva (Must be consumed within 2 weeks)
  • Magma Oliva (Must be consumed within 2 weeks)
These are the ones that are best kept in a dark place at room temperature:
  • Fiery Pickled Thai Chili
  • Black Pickled Garlic
    Can I eat the cloves of garlic that come with my cucumbers, chilies, SHOOR or Okra?
    • Yes, of course! It will make a tasty addition to any meal.

    What about the blue garlic cloves?

    • The blue hue in some of the garlic cloves on crafted pickles happens as a byproduct of the fermentation process. It's perfectly safe to eat and very tasty.
    Are your products vegan?
    • Yes! All of our products are plant based, gluten free and keto friendly.
    Do you have recipes or more suggestions of use to your products?
    • We include some suggestions on our product pages. Very soon we'll have a blog with more tips and recipes, stay tuned!
    Which payment methods do you offer?
    • We make check out easy with Shop pay! You can add your Credit/Debit card or use Apple pay, Pay pal or Facebook Pay.
    How can I leave a review?
    • We love reading your opinions of our products and seeing photos of how you've used them. If you scroll down on the product page you'll find the option to leave a star rating, written opinions and photos.
    Shipping and handling information
    • We offer local delivery to our costumers in the Los Angeles area, at three different farmers markets on Friday, Saturday and Sunday.
    • Our products require to be shipped in a manner that they arrive to you safely and as quickly as possible. Our jars are made out of glass and a little heavy once full, so we worked very hard to find a way to make shipping efficient, safe and as affordable as possible. 
    • Our base shipping rate per package is 21.99. This includes shipping cost, handling and packing materials. Your shipping cost will depend on how many items are in the order and how many boxes will be needed for your order.
    • We mail out orders Monday-Wednesday so that they arrive within the shortest ETA given by USPS and to prevent the packages from sitting at the facility through the weekend.
    • All our orders ship with USPS priority shipping
    • To give you an idea, this is what fits in a single package:
    Two 32oz jars
    Four 16oz jars
    One 32oz and two 16 oz
    Up to eight jars of Nuttop
    A combination of four jars of Nuttop plus one 32oz jar or two 16oz jars.
    Where can I ship?
    • At the moment, we are only able to ship to the contiguous United States. 
    How soon will my order ship?
    • We will try our best to ship your order on the same day if you place your order between Monday and before 10 am on Wednesday. 
    • All orders placed between Wednesday after 10am and Sunday, will ship on Monday. 
    How long will my order take to arrive?
    • Our orders ship with USPS priority mail and should arrive within 1-3 business days.

     

    What if my package doesn’t arrive?

    • We will provide a tracking number with your order and will try our best to assist you if any issues arise.